Privacy Policy

Introduction

At visytr ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our visa application platform and services.

Information We Collect

Personal Information

When you use our services, we may collect the following types of personal information:

• Identity Information: Name, date of birth, nationality, passport details
• Contact Information: Email address, phone number, mailing address
• Travel Information: Destination countries, travel dates, purpose of travel
• Financial Information: Payment card details, billing address
• Documents: Passport scans, photos, supporting documents for visa applications

Technical Information

• • IP address and browser information
• • Device identifiers and operating system
• • Usage data and analytics
• • Cookies and similar technologies

How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: Processing visa applications and providing customer support
• Communication: Sending application updates, notifications, and important information
• Compliance: Meeting legal and regulatory requirements
• Improvement: Enhancing our services and user experience
• Security: Protecting against fraud and unauthorized access

Information Sharing and Disclosure

We may share your information in the following circumstances:

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest using AES-256 encryption
• Access Controls: Strict access controls and authentication requirements
• Monitoring: Continuous security monitoring and threat detection
• Compliance: Regular security audits and compliance certifications

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations:

• • Application data: Retained for 7 years after completion or withdrawal
• • Account information: Retained until account deletion
• • Communication records: Retained for 3 years
• • Financial records: Retained as required by applicable laws

Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• • Standard contractual clauses approved by regulatory authorities
• • Adequacy decisions by relevant data protection authorities
• • Binding corporate rules for intra-group transfers

Cookies and Tracking

We use cookies and similar technologies to improve your experience. You can control cookie preferences through your browser settings. Essential cookies required for service functionality cannot be disabled.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through our platform or via email. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us:

• Email: privacy@visytr.com
• Address: visytr Privacy Team, [Address]
• Phone: [Phone Number]

Supervisory Authority

If you have concerns about our data processing practices, you have the right to lodge a complaint with your local data protection supervisory authority.